Paid-Caregiver Program

 The paid-caregiver program may allow an eligible family member, friend, or other trusted individual to become a paid member of the client’s support team. Services remain person-centered and must be included in the client’s approved service plan and authorization. 

•  The client and caregiver complete an introductory consultation and screening.  
• The case management agency confirms eligibility, service type, goals, authorized units, and any caregiver restrictions.  
• The caregiver completes hiring requirements, training, and service-specific competency checks.  
• The caregiver delivers authorized documents and services in accordance with the service plan.  
• The Grand Company provides supervision, quality review, backup coordination, coaching, and ongoing training. 

 The program may be a strong fit for clients who prefer support from someone familiar with their routines, communication style, cultural preferences, goals, and community—while still receiving the structure and accountability of an enrolled provider agency.